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Topic: Hooking Phone to a Computer  (Read 5413 times)
LERAY
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« on: August 29, 2010, 05:42:28 PM »

When i hook my phone to my computer nothing happens what do i need to do ?????
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droc1028
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« Reply #1 on: August 31, 2010, 11:51:22 AM »

i had the same issue but im up and running I had a sprint tech tell me it was a bad sd card and a samsung tech tell. Me it was a bad usb well I went to a sprint store and had both swapped out and that fixed the problem so I think there is an issue with the origional formatting of the card hope this helps
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Seven_007
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« Reply #2 on: October 26, 2010, 07:05:32 PM »

For you to connect the phone to the PC
it would require you to have the memory card inside the phone
a data cable that is part of your standard box contents.
Once you already have the requirements, and then do the following steps:(On the Phone)
Select Menu.
Select Settings.
Select Applications.
Select USB settings.
Choose Development
Make sure that USB Debugging, Stay Awake and Allow mock locations are all unchecked.
Connect the USB cable to the device.
Connect the opposite end of the USB cable to the computer.
Bring down the Notification Bar, and select USB Connected.
Select Mount

Check on the computer screen if it will recognize the device and Removable Disk will pop up on the screen.
Select open folder to view files.
Choose Image/Graphic folder, drag and drop/copy and paste the file from the source folder going to the destination folder.
« Last Edit: October 26, 2010, 07:08:09 PM by Seven_007 » Logged
Billy
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« Reply #3 on: January 10, 2011, 12:37:55 AM »


Thank you, thank you Seven_007.  I didn't think I would ever be able to get my XP windows computer to recognize the phone.  The user's manual was practically worthless for this.
I tried the steps in your email... and it worked!!

thanks,  Billy
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GMan
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« Reply #4 on: January 11, 2011, 07:13:26 PM »

I am having difficulty viewing/opening the folders at this point:

Select open folder to view files.

In other words, there are no folders to open.
I see the Samsung Android Device -> I right click on it but NO folders.
It displays a blank/greyed out -> Removable Disk (F:)

What am I doing wrong? Any advice on what I need to do at this step?
Do I possibly need to download a Samsung driver?
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larryvgs
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« Reply #5 on: January 18, 2011, 03:45:49 PM »

Gman, I was having the exact same problems as you and I was tearing my hair out.  But I finally got it to work following Seven_007's instructions exactly and IN ORDER.  Plus, there are others things you should know...

First of all, under development I had Stay Awake checked.  Make sure all three of those are unchecked.
Secondly, do the following in the following order.  Plug cable into phone.  Plug cable into computer.  Go back to phone and drop down the notification bar and select USB connected.  When it asks if you want to mount, click on mount.  Go back to your computer and see if there is anything under the new "Removable Disk" you should now see.  If yes, you're good to go.  If not, one or both of the following may be your problem.

1) The cable you are using is the one from the charger that came with the phone.  For me, this did not work.  Also, if you try to buy a third-party cable from Amazon (which is a great place to get a cheap HDMI cable, BTW) apparently according to a lot of the reviews a lot of these cheap third-party cables also do not work.  At the Samsung site they suggested you get a better transfer cable.  I got mine from the Walmart online store for $14.88.  Yeah, I know, not cheap.  Not only that, but it is only a little over two feet long as opposed to the charger cable which is about 5 feet long.  Bottom line though, is this Samsung cable worked.  (It says U1 on the white sticker on the large USB plug as opposed to the U9 it says on the charger cable.  I have no idea what this means except that you want one that says U1 I guess, or just get the one they have at Walmart which is made by Samsung.)
2) I tried every single USB port on my computer (I have a lot of them) but the only ones that would work were the ones in the back of the computer.  Combine that with a cable that's only a little over two feet long and you have a pain in the rectum connection where I have to pull my computer out from it's resting place and place my phone on top of the computer or on the floor.  But at least it finally works.

Hope this information helps.

BTW, if you are trying different USB ports, you can't just unplug one and try another one.  Shut off your phone and reboot it.  Then do the steps in the same order.  The phone SD card must be mounted to the new USB computer port you try while it is connected to THAT USB port.

Also, according to the Samsung site...
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=559&AT_ID=318820
"Samsung Android USB Drivers are not necessary for USB Mass Storage Mode on the handset."
« Last Edit: January 18, 2011, 03:57:28 PM by larryvgs » Logged
GMan
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« Reply #6 on: January 18, 2011, 07:36:18 PM »

thnx Seven + Larry got it to work w/new cable + 1 back USB port following 7s directions. Once it recognizes device it is a breeze 2 transfer files. Worked twice for me now.
Thnx again. Sent from my VM Intercept
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junior3643
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« Reply #7 on: January 25, 2011, 05:19:38 PM »

Does anyone know how to do this with Virgin Mobile?
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GMan
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« Reply #8 on: January 25, 2011, 05:43:26 PM »

Yes following the directions above posted by Seven worked for me on VM Intercept. Try a new USB cord too. The one in the package from VM does not transfer data well although it ccharges just fine. Also you may have to try all the USB ports before you find one that works. If the first does not work shut down PC and phone and try again. One should work. Once it does then you should be all set going forward.
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