I'm now ready to root the darn thing. If that does not help, I may have to buy another phone.
Rooting won't fix the stability issues with that phone (rooting does nothing more than give you administrator rights). Adding a custom rom though will probably do wonders. If you're going to ditch the phone anyway, then id recommend rooting and finding a custom rom to install. If you cannot find any up to date info here on these forums, then check androidforums DOT com (this forum screws up the link for that site) for the VM/Sprint Intercept forums as there should be an All Things Root subforum for you to peruse. If you do choose to root and rom the phone, be sure that whoever created the thread/software is actively supporting the thread and updating the software.