CNet's Review of the Samsung Intercept

I have always found CNET's reviews to be biased and they tend to inflate Blackberry device reviews, so I take this with a grain of salt.

Worst phone I have ever owned in my life. Battery lasts about 2 hours max on a good day. That's with normal use and wifi off. This is the 3rd Intercept I have exchanged and they are all terrible.

Very slow processor and very unresponsive. Locks up constantly and has to be rebooted. This phone shouldn't even be considered a smart phone or in the category with other droids. It is pretty sad when you have to recharge your phone every 2 hours throughout the day just to use it.

I have owned $7.00 cell phones that worked better than the Intercept. Also I can't count how many times this phone has just turned itself off in the middle of a call with a full battery. All 3 of my Intercepts have done that, so I know it's a common problem with this phone and not just the one that I own.

Sometimes you have to push a button 3 or 4 times before it responds. When you slide or drag the window there is always a delay and it stops constantly. This phone has the worst internal storage and memory around. At least half of the apps from the Droid market malfunction on this phone. On a normal day this phone will freeze up on me anywhere from 5-15 times, to the point that I have to open the back to take the battery out before I can restart.

I really wanted to like this phone, but as it turns out, it's by far the worst phone I've ever used. To say it is frustrating is an understatement. The problem is its poor response. Frequently during daily use it is unresponsive. Especially after a phone call. It might take up to twenty seconds for the controls to respond. This is not acceptable!

I am a certified computer technician. I work on and repair all makes and models of computers. I embrace technology and understand it. But I will never understand this phone!  I have no interest in "rooting" it either. It should just work....but it does not. And please don't tell me I have "too many programs installed." I don't have any. In fact, I've done a hard reset on this phone-twice-running only the factory installed programs and STILL it is totally unresponsive.

I also find no correlation between what is running in the background and how the phone behaves. Every time I use the device I clear out whatever programs I'm not using at the moment. But it seems this does not make a difference. The phone has a mind of its own and it will behave any way it wants to, RAM or no RAM

If you go to cnet reviews you will see that over 80% of all the customer reviews for this phone have 1 star or less. Samsung should be sued and should be put out of business for passing off a phone as bad as this to the consumer. BUYER BEWARE: If you do buy this phone it only comes with a 30 day warranty and everything will work great until the second month you own it........TOTAL DISAPPOINTMENT

I regret buying this phone. But I'll keep it until my carrier comes out with another model that I like, then I'm gonna just trash the Intercept. I don't have the heart to sell it to someone else."

Pros: makes a good paperweight.

I'm actually happy TSH85 vented.  All that pent up hostility will
surely affect ones blood pressure. 

Now then, I've owned my Intercept since before Christmas.  In all that
time, this device has functioned within specs.  Battery life is great when
you take into account that a smart phone is not your father's old Flip
Style cell phone.

Considering that with the Intercept and a handful (Or more if you choose)
of apps, you basically have a pocket computer in your hands.  There may
be a device available elsewhere that can beat my humble little Android
phone in performance.  But as those owners what they pay a month and
see how much those actually cost in the end.

http://www.virginmobileusa.com/cell-phone-service