Assigned ringtones are not being played...only default.

I just went from a Blackberry Curve to the Samsung Intercept.  Getting used to the changes.  So, I figured out how to download ringtones, how to assign individual ringtones to a specific contact, and to a group.  WHEW...

BUT, when a call comes in now, it defaults to my default ringtone and not the custom assigned ringtone.  When I check the contact, it still says its the correct ringtone.

What is wrong here?

Same problem here. What the heck?!!! I am ready to take this phone back!

I am also an intercept owner and was not to pleased about not being able to assign ringtones to specific contacts.  Same issues we all have, only default would play.  After some research, on another forum, I found a posting about ringo lite, a free app on the Android Market.  I installed it and it works like a charm. Now my contacts have their own ringtones.  Just make sure you have a folder on your sd card for notifications and have any and all custom ringtones there.

Mine doesn't play the correct ringtone about 30% of the time.

  I DID manage to get a few things fixed with the ringtones - I got Handcent and it's now my primary texting tool. Set up the separate folders as was suggested in another thread and this helped too but the issue I have now is the phone will NOT accept/make any changes on a ringtone or notification for any specific contact aside from a select few...STILL very frustrating.